Refund & Exchange Policy

Refund:

• When the courier arrives open the package and view and check your products as soon as they arrive. The courier will wait for you while you check your box; if it is not suitable for any reason, you can return it to the courier and pay the shipping fees.

• We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

• To start a return, you can contact us. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS] You can always contact us for any return question at.

• Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

• Unfortunately, we cannot accept returns on sale items or gift cards.

Exchange:

• The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.